Frequently Asked Questions
Everything you need to know about your beauty journey with American Express.
What payment methods do you accept?
We accept all major credit cards, with a preference for American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal for a seamless checkout experience.
How can I track my beauty order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's journey directly to your doorstep.
What is your return policy for skincare products?
We offer a 30-day return policy on most beauty products. Items must be in their original packaging and gently used or unopened to qualify for a full refund.
Are your products cruelty-free and dermatologically tested?
Yes, we prioritize ethical sourcing. All products featured in our collection are cruelty-free and have undergone rigorous dermatological testing to ensure safety for all skin types.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary depending on the destination country.
How do I earn rewards on my beauty purchases?
By using your American Express card at checkout, you can earn Membership Rewards points on every dollar spent, which can be redeemed for future beauty hauls or statement credits.